March 14, 2011
Msgr. Paul Tighe

Msgr. Paul Tighe

A secret ingredient to good communication is listening, and interactive technologies are making that so much easier to do, said a Vatican official.

Msgr. Paul Tighe, secretary of the Pontifical Council for Social Communications, said the key to using new media successfully is in "building relationships; it's not just about transferring information."

He said: "Good communication begins with listening, and new technologies can let you listen if you use them right."

He and Cardinal Roger Mahony spoke at the council's recent plenary assembly.

Tighe said the meeting discussed the real point of communication.

"It's not getting information from person A to person B, it's establishing a relationship between A and B, where there is an understanding of each other's perspective."

Mahony said the Church more than ever has to enlist the help of young Catholics who are fluent in new technologies and "are very anxious to assist the Church in this endeavour."